Order
Orders, Price Inquiries & Consultations
The works shown on this page are available for purchase.
If you are interested in any of our products, please feel free to contact us by phone, e-mail, or LINE. You can also use our inquiry form.
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Please email us at info@asahina-art.com or use our contact form. -
Please add us as a friend using the QR code and send us your inquiry along with any relevant images. -
We welcome phone inquiries at any time. However, we may not always be available to answer due to purchasing trips or other business commitments.
If we are unavailable, please leave your name and a brief message on our voicemail, and we will return your call.
Sales Terms & Conditions
| Seller | Asahina – Japanese Calligraphy, Antiques & Fine Art |
|---|---|
| Representatives | Akiyo Asahina / Naoki Adachi |
| Address | 1F, Site Gion Yasaka, 493-2 Kiyoi-cho, Higashiyama-ku, Kyoto 605-0821, Japan |
| Secondhand Dealer Licenses | Licensed by the Kyoto Prefectural Public Safety Commission Asahina: No. 611081730030 Adachi: No. 611060830007 |
| Telephone | +81-75-585-4564 |
| info@asahina-art.com | |
| Prices | Only the listed artwork price will be charged. For mounting or restoration services, only the applicable service fee will be charged. |
| Payment Methods |
■Bank Transfer (Bank transfer fees are the responsibility of the customer.) * As we deal primarily in one-of-a-kind items, payment is generally required in advance. * Bank account details will be provided once your order has been confirmed. * Please complete payment within seven days of order confirmation. ■Credit Cards (In-store Only) JCB, American Express, Diners Club, Dis JCB、AMEX、Diners、Discover、銀聯、VISA、Master ■Electronic Payments (In-store Only) QUICPay、JCB/ID、、Smart Code、ALIPAY、WeChatPay、JCB/交通IC、JCB/楽天Edy、JCB/nanaco、JCB/WAON、JCB PREMO、JCB/J-Debit |
| Shipping & Delivery | Orders are generally shipped within 2–3 days after payment has been confirmed. * We will provide a tracking number once your order has been shipped. * If shipping is delayed due to business trips or other circumstances, we will inform you of the expected shipping date. * If you prefer to collect your purchase in person, please let us know. We will do our best to accommodate your request. |
| Shipping Fees | Free shipping within Japan, excluding remote islands. International shipping fees will be charged separately. |
| Shipping Method | Items are shipped by courier service. |
| Damage During Shipping | We carefully and securely package all artworks to ensure safe delivery.
However, if an item is damaged during shipping, please retain all packaging materials and contact us as soon as possible. Telephone: +81-75-585-4564 (Asahina) Please report any damage within 1–2 days of receiving your order, as delays may make it difficult to investigate the cause. Please report any damage within 1–2 days of receiving your order, as delays may make it difficult to investigate the cause. We will ask you to provide photographs showing the condition of the item and will then contact the shipping company on your behalf. We will take responsibility for following up on the matter until it is properly resolved. |
| Returns & Refunds | If you wish to return an item, please contact us within seven days of delivery. Return shipping costs are the responsibility of the customer. However, if an item is confirmed to be defective or damaged due to an error on our part, we will cover the return shipping costs. Once we receive the returned item, we will promptly issue a refund to your designated bank account. Please note that, due to the nature of the artworks we sell, the refund amount may be reduced if the returned item has been damaged or its condition has deteriorated. |
| Privacy Policy |
Personal information provided when placing an order will be used solely for order confirmation and shipping purposes. We will not use your personal information for any other purpose or disclose it to third parties. |